Tag Archives: customer service

Trunk Show!

I was super excited to drive to Lawton, Oklahoma and visit my dress sponsor Crowning Around. They were holding a trunk show with the latest designs from Tony Bowls (my favorite!), Sherri Hill, and Ashley Lauren among others. 

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I was looking forward to nailing down the final details for my custom Tony Bowls competition gown for the Mrs. International pageant next July. I was also hoping to get the remaining pieces of my wardrobe figured out.

First, I have to tell you how awesome the customer service is at Crowning Around. Lawton is three hours away from my home in Tulsa and a five hour flight from my home in California but I’ve never received such amazing customer service at any other shop and it was worth the drive to know that they would be doing their very best to help me with everything that I needed. I wasn’t disappointed!

It was so great to visit with Cynthia who helped me find the items I was looking for. She’s so kind and helpful and I feel like I’ve made a lifelong friend. I was also excited to see Victoria Wiggins, the new Mrs. Kansas USA. I met Victoria when she was a teen and competed in one of our Oklahoma International regional pageants. I’m super excited for her new title and I love how she bent over backwards to help me over the phone the first time I called the shop last month. 

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All in all, it was a fabulous day. I’m excited for the sponsorship, I’m excited for the awesome wardrobe, I’m excited to have new friends! Thank you, Crowning Around!

 

 

Likeable Business


Likeable BusinessLikeable Business: Why Today’s Consumers Demand More and How Leaders Can Deliver
by Dave Kerpen

My rating: 5 of 5 stars

I really enjoyed this book and the concepts it presents. I believe that in this day of social media, it’s important that your company is “likeable”. Dave Kerpen gives examples of companies that are doing it right and how you can make sure that your company does it right. At the end of each chapter are action items to apply to how you run your company.

This is going to be a book I recommend to people who want to understand the impact that social media can have on their business.

It’s also going to be a gift book. I bought it for my son for his birthday! 🙂

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The Thank You Economy

The Thank You EconomyThe Thank You Economy by Gary Vaynerchuk

My rating: 5 of 5 stars

I hesitated for a long time before reading this book. I loved Gary Vaynerchuk’s first book, Crush It!, SO much, I was afraid I’d be disappointed but I was not! This is a great book about how brands need to bring it back to the customer. Incredibly awesome customer service, let them know you care is what he recommends.

I believe that being thankful both personally and professionally is the way to go and The Thank You Economy was a huge confirmation of beliefs I already held. I loved the real life examples of companies, both large and small, who are employing these techniques with resultant booming business.

Thanks for another fabu book, Gary! I highly recommend this book to anyone who is interested in customer service and getting closer to the people who keep you in business.

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